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Top 10 Questions to Consider When Selecting a Cash Drawer

Top 10 Questions to Consider When Selecting a Cash Drawer

The reliability of the drawer is a key factor. Considering the environment where the equipment will be deployed is essential to selecting the right option for you.

1. Will the cash drawer connect directly to a POS system (regular PC/all-in-one) or a printer?

2. If connecting to a POS system, does it need a USB, RJ-12 or Bluetooth connection?

3. What is the volume of cash transactions? Light, medium, or heavy? Heavy Duty?)

4. Does the drawer offer Loss Prevention features, such as illumination for an optimal security camera view, that help prevent cash shrinkage?

5. Can it help identify counterfeit bills in dimly lit or outdoor environments?

6. How flexible is it for indoor/outdoor environments?

7. What is the footprint needed to fit into the available POS counter space?

8. Will the other POS peripherals be sitting on top of it? Is a platform needed to help organize and secure those peripherals?

9. Are extra cables needed, especially if there are multiple drawers at each station?

10. For expedited cashier turnover, are additional tills required? (This could provide additional revenue!)


Custom Options
Does the situation require a part that’s totally custom or will a customized existing part suffice, such as a different color, logo imprint, or minor modification? The challenge is that the cost of low-volume quantities can be price prohibitive. Longer lead times can also be a factor. The key questions are: How many? How soon? How much?

Now What?
After you’ve answered these questions, the next step is to contact a reputable manufacturer and evaluate their hardware offerings with your system

1. Look for a manufacturer that has capabilities in more than one material or offers products not available through other sources.

2. Find out if they have a good-better-best or light-medium-heavy offering.

3. Ask for samples or demos for internal testing and evaluation.

4. Compare cost and lead time. Remember that you get what you pay for.

5. Make sure the products are readily available through your current channels of distribution.